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This is an analysis that details the importance of classifying employees correctly when obtaining workers compensation coverage. Also reviewed are some reasons why Professional Employer Organizations (PEOs) could be the answer for your company or small business.

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Each and every day we continue to educate business owners online and in the area who may be still struggling to understand the value with the Professional Employer Organization (PEO) model and/or the pricing strategies available to them if they chose a PEO arrangement. Nonetheless, this week in…

Who is the NCCI & What is The Importance of Proper Workers Compensation Classification Revistied? #SmallBusiness

How YOU can Measure your Social Media & In-Person Engagement FREE of Charge?

Within business and our personal lives, we are continually looking for ways to educate people through things such as email, social media, blog posts, associations, etc in order to show our expertise and/or leadership in the fields we consider ourselves experts in. However, even our best tips, practices, case studies, questions and answers, etc often end up leaving us with no real way to measure our successes. Or maybe not?  
 

Since our agency consults on things such as these, we thought this week we would share a few tips on some of the items, which are out now that could help you measure your online and in-person networking efforts. If you use social media to produce, content (personally or professionally) then you may or may not know about the program referred to as HootSuite. Regardless of the reasons people or companies use HootSuite the most important thing to remember about this tool is that it allows you to control, manage, and analyze multiple online social media mediums such as Facebook, Twitter, LinkedIn, FourSquare, etc. The best part of this is that you can add up to five accounts for FREE or subscribe to another plan that starts around $5.99 a month and gives you access (even the FREE accounts do) to analytics such as those found in other programs like Google Analytics or Facebook Page Insights. Please study, learn, and use these analytics if you are not already, as you may be surprised at what you might find out about how your message(s) are being received by your friends, followers, and acquaintances online.
Another must have and know how in the social media or blogosphere realm, which will help you measure your social media engagement that you must learn and utilize are three very similar programs (1) Klout (2) PeerIndex, and(3) EmpireAvenue. Klout, PeerIndex, and EmpireAvenue use data from various networks such as Facebook, Twitter, YouTube, WordPress, Blogspot, Tumblr, Flickr, Google+, etc to measure the different amounts of influence you have on your networks or other networks that are tied to you somehow (i.e. ReTweets, Mentions, Likes, Share Purchases, etc), while giving a user and/or company a number based from 1-100. These mediums should leave a person or company with little ambiguity, as to whether their messages are being received well or not regardless of the mediums, they are using to send the message(s). In other words the higher your Klout, PeerIndex Score, or Share Price the more likely your messages are being received by your network or not.
Lastly, if you are scared on the new ways (analytics) to measure your online effectiveness or engagement of friends, followers, or acquaintances than you can use the old way(s) to judge your material and that is by looking deep into your senses and motivations for engaging users to begin with. OK, so you are asking how can you do that? Easy, if you are like us and strapped for time carry around a little notebook. When you expose something either online (social media) or in-person (personally or professionally) jot down a note when you feel something was received well and other notes when you think the opposite. At the end of a day, week, month, or year review these notes and decide what days, weeks, or months you were most successful and what exactly pleased or displeased your audience and/or audiences. This is old school but still effective even in this new digital age we find ourselves in.
Needless to say, each week we use a variety of these methods (online and in-person) to help determine what others are asking and/or might have questions about, so we can one day become the source you turn to for the advice you seek. Although this week’s tip only tips the iceberg, we can all continue to analyze and melt the ice, along with our works online or in-person in order to tailor our messages to meet the needs of those who seek our advice. Thanks for stopping by, don’t be afraid to speak out to us anytime from anywhere, and we will look forward to seeing you right back here next week with another tip, brought to you… well… by YOU! Until then and as usual, KEEP SMILING

David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.


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Simplify your Time & Processes with a Google Gmail Account!

seventimessevenllc:

Over the last few months, we have continued to preach the importance to our clients of staying up-to-date with all the industry trends either by using social media, networking, subscribing to industry newsletters, or by being the industry news letter. However, we also understand that this can be…

Seven Times Seven, LLC: @SevenTimesSeven- Tip of the Week!

Simplify your Time & Processes with a Google Gmail Account

Over the last few months, we have continued to preach the importance to our clients of staying up-to-date with all the industry trends either by using social media, networking, subscribing to industry newsletters, or by being the industry news letter. However, we also understand that this can be a very time-consuming process, so we wanted to provide our readers and clients with a few easy to understand and implemental tips online in order to save you time and more importantly money, while reaching even more people.

  • If you haven’t figured this out yet, Google is slowly emerging as the industry leader in several different (working together) segments, which should/will allow you more access to data, find people, services, and businesses and/or better yet them to find YOU easier! Needless to say, if you haven’t already… you should take the time to set up a Google (Gmail account) to start your own Blog (Blogspot), subscribe to Google Alerts, AdSence, Google+, etc, which will allow you to track trends and competition, while reaching everyone else who is already using these tools and/or social mediums.
  • With your Gmail address, (if you haven’t already… start a Blog), while subscribing to other social media sites such as Digg, Delicious, Reddit, StumbleUpon, etc, in order to submit your posts and to reach more people and/or business through RSS feeds. What is good about this method is that all correspondence(s) will be going to one email (personal or company) address yourcompany@gmail.com.
  • Most importantly after you find industry or personal specific news sources, link these directly to your smartphone (that’s if you have one) through apps such as TipB, Pulse, Blogspot, etc. so you consistently train yourself to relay/share important information (i.e. position you/yourself/company as the Industry Leader).
Of course, this is only the TIP of the iceberg, albeit an important one. Therefore, if you would like additional tips, make sure to join us back here next week or if you cannot wait another seven days for Seven Times Seven Tip of the Week, make sure to reach out to us directly via phone, email, or social media and we would be happy to try and guide you in the right direction. Until next time… keep smiling, as it really does look good on YOU!

David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.


What are the benefits of outsourcing HR or Payroll Services? Is a Professional Employer Organization (PEO) the Answer?

In July, 2011 while visiting online questions through a HOT new social media medium (Quora) a user asked the question “What are the benefits of outsourcing HR and payroll services?” Since this and what the differences are between a Professional Employer Organization (PEO) in combination with human resources, versus a payroll provider are common questions in our consulting practice, we wanted to supply our answer and re-address to our readers our views this week in our weekly tip.

As we stated last week there are many reasons a person or company chooses to outsource anything and depending on a person’s credibility, experience, or industry knowledge they should be able to help you to decide on a provider that actually meets your needs… not theirs! In regards to payroll, and Human Resources (HR) in combination with PEOs there are quite a few things that you need to know about each and/or evaluate in order to make a sound business decision that will ultimately end up helping you save time, energy, and money. David Dandaneau wrote on Quora “PEOs provide organizations with payroll services, access to workers compensation policies, help in managing their human resources, risk management (i.e. employee manuals and other services), which at times may be difficult for these same organizations to manage on their own. As a result of this more efficient way of managing workplace processes and workplace safety, companies can further reduce administration costs while remaining focused on their core business strategy. PEOs also help companies gain more control over their costs of worker compensation coverage since most of the time workers’ comp rates are based on actual hours worked, so a company is exactly even every week and the worry of tax penalty goes away because the PEO pays all the state and federal taxes under their FEIN.”
According to the U.S. Department of Labor, almost all PEOs help small and large organizations alike with their hiring practices (HR) by attracting and retaining good employees, while reducing their employee turnover and unemployment compensation claims, which is extremely critical in today’s working environment. Because most employee leasing companies also represent a number of different employers these companies regardless of location, usually have access to a larger pool of workers. In turn, having access to a larger pool of workers can often help lower the costs associated with certain employee benefits such as health, dental, or supplemental insurance, and even 401(k) retirement plans, which many companies cannot afford individually but now can because of the buying power of an employee leasing company.
On the other hand, if you are looking for reasons why you would outsource your payroll much like in a PEO arrangement there are several reasons. The first is you avoid paying an IRS penalties since most payroll companies provide a “tax guarantee” that ensures customers pay no penalties and according to a recent IRS report about 40% of all small businesses pay average yearly penalties of $800 or more per year because they filed late and/or supplied incorrect filing information. Secondly, and just like in a PEO arrangement the direct cost of processing your payroll goes away. In another recent study conducted by the University of Texas-Arlington they showed this expense can be as large as 8.5% of the total yearly gross payroll, which obviously frees up your time and money to invest in other money generating activities, while avoiding any unnecessary headaches associated with keeping up with technological advances. Thirdly, you are able to offer direct deposit, which most of the time can be extremely difficult if you do not use a payroll company. Finally, you are able to leverage the experience of the outside payroll processor as many organizations that employee payroll processors make sure they are Certified Payroll Processors (CPP), which means you can take advantage of a benefit (they keep abreast of all changing regulations, withholding rates, and government forms) that was once only available to large organizations. All these benefits at a fraction of the cost it would cost you to do it yourself clearly outweigh the headaches of having to worry if or in many cases… when things do go wrong.
The most important thing to remember between a PEO (i.e. also providers of HR services) and a Payroll Processor is in a PEO arrangement all tax and workers comp claims are filed under the PEO’s Federal ID Number (FEIN) versus a Payroll Processor who files tax information or workers compensation claims under your company FEIN.”
We hope that supplying our readers with this information will help you, your friends, and/or referral partners make sound personal and/or business decisions since we are arming you with important information to do so. As we continue to serve our clients on a variety of consulting segments, we will continue to provide more information on these subjects, along with our other consulting segments. In the meantime, if you would like more information on Employee Leasing Companies (also their HR programs) or Payroll Processors, you can respond here, to us through all our social media outlets, or call us personally at 813-474-2705 to discuss how you continue to remain focused on growing your personal or businesses bottom line, so you have a competitive advantage over your friends and competition. Otherwise, keep smiling, and thanks for taking the time to stop by and read our post. Hyper Smash

David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.




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As a person or business owner, you may often find yourself asking difficult questions and often coming up with little to know answers. Does this sound like you? If so, how do you know who to trust or how to evaluate a company and/or their credentials in order to decide if they can actually…

Seven Times Seven, LLC: Seven Times Seven- Tip of the Week! How do you decide on the Right Company and/or Professional to assist in a Buying or…

How do you decide on the Right Company and/or Professional to assist in a Buying or Outsourcing Decision?

As a person or business owner, you may often find yourself asking difficult questions and often coming up with little to know answers. Does this sound like you? If so, how do you know who to trust or how to evaluate a company and/or their credentials in order to decide if they can actually serve you and/or your business needs?
Regardless of the industry and/or business professional, that you may be dealing with most industries have standards that you can use to evaluate not only the staff but the entire business and industry, which may be as easy as performing a Google search. However, the fact is most people and businesses do not actually have the required time to invest and/or research a particular industry (even so called Googling), so they often call on third party facilitators to oversee a particular business or personal purchase decision. These people whom you rely on and  often referred to as consultants, brokers, advisers, etc maybe the solution that you are looking for or are they? The question still remains… and that is how do you really know whom you are dealing with?
Here are some questions you should ask yourself when deciding on the right professional or company to help facilitate any buying decision. Can anyone be a doctor? The answer to this question is simply no, as there is schooling and there are requirements that all doctors must go through before they can actually advise you or prescribe a remedy. And yes, this includes doctors, other than those doctors you go to see for medical illnesses. Can anyone be an attorney? Again, the answer to this question is no and again there are many years of schooling and tests that a person must go through in order to represent you in court, help you start a business, or help you fight for justice. Can anyone be banker? Well, this is a tricky one. There are many good bankers out there that can help facilitate a loan or advise you on a good investment. However, if you want a well-respected and reputable banker (Financial Consultant) then more times then not you would be looking to deal with someone who yet again has had extensive training and/or education; otherwise, their advisements may end up costing you your life or business savings, just ask all those who trusted Bernie Madoff or ENRON with their money.
All too often, even after asking yourself or evaluating a business or professionals credentials or answering the aforementioned questions many people and/or organizations will still move forward with a purchase or outsourcing decision without understanding the real danger that these decisions may pose over the long-term. Much too often these decisions maybe influenced by price, friends, and/or other companies that have done business with these people or organizations in the past. However, rest assured that in this new age of digital communication, well respected businesses and people are here to help advise you on almost any personal or business purchase decision. 
For instance, here at Seven Times Seven, we advise people, organizations, and communities on some of the difficult decisions facing you and/or your business in regards to workers compensation, payroll, Professional Employer Organizations (PEOs), wireless devices, Customer Relationship Management (CRM) technologies, website development, and social media. Since we believe in helping our clients make sound buying decisions, we thought we would provide a few insights to our readers and followers, as to what you should be asking yourself before making any purchase decision in these respected segments. 
Workers Compensation, Payroll, and Professional Employer Organizations (PEOs)
Wireless Devices
  • Is the carrier regional, national, or worldwide?
  • Is the device(s) locked or unlocked? Can the device be unlocked if currently locked?
  • Is the device compatible with your other personal or business devices (i.e. computer, tablet, landline, etc?)
  • Will you be locked into a long-term agreement and if so what are the terms if you cannot honor the agreement?
Customer Relationship Management (CRM)
  • Is the CRM solution (HOSTED) external to the company such as SalesForce, NetSuite, or Oracle, etc?
  • Is the CRM solution (ON-PREMISE) and runs at your home or place of business such as SugarCRM, Microsoft, Seibel, ACT, etc?
  • Is the CRM solution (HYBRID), which is a combination of hosted and on-premise solutions?
  • How will the CRM company or you protect your confidential data?
  • What are the back-up systems used and where are they located in case of an emergency?
  • Does or will the CRM solution you choose provide customer support?
Website Development and Social Media
  • Is the company and/or person reputable and how long have they been in the business?
  • How compatible is the platform you will be developing with other developmental mediums?
  • What are the true costs associated with maintenance, upgrades, new designs, etc?
  • Are the mediums that you want geared towards your personal or business goals and/or target markets?
  • How do you get questions answered (i.e. are there charges for tech support and if so are they hourly, weekly, or monthly fees?) 
  • Will the chosen mediums increase your Google search rankings and if so how will this be measured? 

As with any service offering there are a lot of questions that go into deciding what service you may ultimately decide on but if not asked prior more times than not you may find yourself using people, systems, or companies that are not part of your long-term goals. Albeit, many time we as consumers make purchasing decisions based on emotion, if you take the emotions out and ask yourself  a few simple questions, in the long-run you will be glad you did even if it turned out to be the wrong decision. The thing to remember is consider a person or businesses experience, credentials, education, and take the extra time needed to look under the hood before making any irrational purchase decision, as we are sure you will be glad that you did. Obviously, the questions stated are only a start, so if we can help you or your company come up with answers that you may have in regards to one of our consulting segments please do not hesitate to reach out or contact us via Phone, Email, Social Media, or connect with David Dandaneaudirectly. After all and as our motto goes, we help you manage your life and business, so you don’t have to manage your processes!

David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.


Focus on Controlling your Unemployment Claims!

In this day and age of chaos, regulations, and ever changing laws many business owners forget about some of the most important things they can do in their businesses that can help them save time, money, and headaches by properly managing (hiring & firing) the right employees. On the firing end of things and often referred to as “unemployment insurance” employers can have complete control over these claims if they place a higher emphasis on creating less turnover in their establishments especially since unemployment insurance is the ONLY payroll tax a company can actually control. So, how exactly can a business owner control these costs and minimize claims?
Perhaps the single most thing an employer can do to help control unemployment claims is to have a way to manage the Human Resource (HR) side of their business by having policies and procedures in place to properly terminate an employee. This may seem like an easy task but actually implementing an HR program or following the rules can be more daunting then you expect if you don’t return the unemployment report sent by the state within the deadline they provide, as these are often final deadlines and are hardly ever extended and… YES, that is even if you have a valid excuse! 
By choosing not to focus in on a process put in place by most states, “responding to unemployment report” for example, you may ask who else can help you in this process. The answer in simple, as Professional Employer Organizations (PEOs) are companies that work hand in hand with business owners on correctly filing and/or returning an unemployment report of an employee that has been terminated. Since one of the main benefits of working with a PEO or deciding on a co-employment arrangement in a small business or any business is that this arrangement or a company without an HR program, now or most of the time has the benefit of having their own HR team to help guide, file, and respond to unemployment inquires.
 The fact is unemployment claims can cost you money and most of the time if not all the time many business owners just don’t have the time to deal or handle these claims properly. However, if you identify your need and understand that a PEO can help you minimize your exposure and claims, while putting money back in your pocket you are headed in the right direction. If you need help finding the right PEO arrangement with a good HR program in place, please feel free to reach out to us, as we have partnerships with some of the best PEOs that pride themselves on HR and handling employee related issues and unemployment claims. Remember as with all SEVEN of our consulting practices, it is our goal to help you focus on your business and not your processes and this is another great example of how we can help you do that in yet another valuable tip of the week brought to you by the team at Seven Times Seven!

David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.


Seven Times Seven- Tip of the Week! Make Sure YOU Make Time for Online & Social Media Activities!

It seems like each and every day we continue to preach about the importance of social media in our own practice and those we serve, as this is a great way to market services for little to no money! So, remember that you also need to remain dedicated, while investing your time wisely to reap any type of reward(s)… don’t think you can set your networks on auto-pilot and walk away because this could be no further from the truth. Research, engage, and listen to your audience regularly, while being consistent in your interactions to achieve greater success. Remember the more time you allot or the more you do online or with social media, the more likely people will be to trust your opinions and purchase or recommend you or your products or services to others. Perhaps, the old adage and our motto that everyone accomplishes more together should be what you or your company applies directly, so you and/or your online campaign will turn into a real success story. This is the first of our weekly tips for success and long-term growth that we will continue to provide. Please let us know what you think or how we can help and until next week… Keep Smiling

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In different markets across the globe there are still many organizations out there that are still undeveloped or lack a clear understanding of the real benefits that CRM can provide their company and long-term strategies. It is no secret that a company’s relationship with its customers cannot only strengthen the organization internally but also externally by providing its customers with superior service and added benefits. Therefore, if organizations want to achieve higher customer retention, customer acquisition, and customer development and/or want their customers to be more satisfied, thus increasing the organizations revenues and profitability then more companies will have to build different systems or focus on different customer behaviors based on company, size, and location.

What INFLUENCE does Customer Relationship Management #CRM Processes have on Management Performance & Client Retention?