David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.
Category Archives: Professional employer organization
Social Customer Relationship Management (CRM) or (a.k.a Social Media CRM) Can Produce or Increase Sales by 12%. How so?
David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.
Who is the NCCI & What is the Importance of Proper Workers Compensation Classification? Let’s Find Out!
David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.
NCCI Holdings, Inc (2012). National Council on Compensation Insurance
What are the benefits of outsourcing HR or Payroll Services? Is a Professional Employer Organization (PEO) the Answer?
David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.
How do you decide on the Right Company and/or Professional to assist in a Buying or Outsourcing Decision?
Regardless of the industry and/or business professional, that you may be dealing with most industries have standards that you can use to evaluate not only the staff but the entire business and industry, which may be as easy as performing a Google search. However, the fact is most people and businesses do not actually have the required time to invest and/or research a particular industry (even so called Googling), so they often call on third party facilitators to oversee a particular business or personal purchase decision. These people whom you rely on and often referred to as consultants, brokers, advisers, etc maybe the solution that you are looking for or are they? The question still remains… and that is how do you really know whom you are dealing with?
For instance, here at Seven Times Seven, we advise people, organizations, and communities on some of the difficult decisions facing you and/or your business in regards to workers compensation, payroll, Professional Employer Organizations (PEOs), wireless devices, Customer Relationship Management (CRM) technologies, website development, and social media. Since we believe in helping our clients make sound buying decisions, we thought we would provide a few insights to our readers and followers, as to what you should be asking yourself before making any purchase decision in these respected segments. - Is the company a privately held or publicly traded company?
- How long has the organization been in business?
- Where are the companies service centers located? Can you visit the location?
- What professional associations are the carriers connected to such as (i.e. NAPEO- National Association of Professional Employer Organizations, ESAC- Employer Service Assurance Corp, NAIC- National Association of Insurance Commissioners, NAFIA- National Association of Insurance and Financial Advisors, A.M. Best, APA- American Payroll Association, etc)
- Does the company have internal or external auditors?
- In case you need to file a claim, who are the contacts, or what support will the company provide? Is there or will there be an added charge?
- Does the provider provide protection against secondary tax liabilities?
- What protection do you have against insurance coverage limitations and/or payroll processing?
- Is the carrier regional, national, or worldwide?
- Is the device(s) locked or unlocked? Can the device be unlocked if currently locked?
- Is the device compatible with your other personal or business devices (i.e. computer, tablet, landline, etc?)
- Will you be locked into a long-term agreement and if so what are the terms if you cannot honor the agreement?
- Is the CRM solution (HOSTED) external to the company such as SalesForce, NetSuite, or Oracle, etc?
- Is the CRM solution (ON-PREMISE) and runs at your home or place of business such as SugarCRM, Microsoft, Seibel, ACT, etc?
- Is the CRM solution (HYBRID), which is a combination of hosted and on-premise solutions?
- How will the CRM company or you protect your confidential data?
- What are the back-up systems used and where are they located in case of an emergency?
- Does or will the CRM solution you choose provide customer support?
- Is the company and/or person reputable and how long have they been in the business?
- How compatible is the platform you will be developing with other developmental mediums?
- What are the true costs associated with maintenance, upgrades, new designs, etc?
- Are the mediums that you want geared towards your personal or business goals and/or target markets?
- How do you get questions answered (i.e. are there charges for tech support and if so are they hourly, weekly, or monthly fees?)
- Will the chosen mediums increase your Google search rankings and if so how will this be measured?
David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.
Focus on Controlling your Unemployment Claims!
Perhaps the single most thing an employer can do to help control unemployment claims is to have a way to manage the Human Resource (HR) side of their business by having policies and procedures in place to properly terminate an employee. This may seem like an easy task but actually implementing an HR program or following the rules can be more daunting then you expect if you don’t return the unemployment report sent by the state within the deadline they provide, as these are often final deadlines and are hardly ever extended and… YES, that is even if you have a valid excuse! David Dandaneau is a Consultant at [SevenTimesSeven]. He specializes in helping business owners “manage their business and not their processes!” For more connect with him via Twitter @ddandaneau or any of the other social platforms you may find him on.









